Commenso - Advanced tool to extract sentiments and topics
Gain deep insights into customer opinions, optimize communication, and make better business decisions.
GDPR Compliance Notice
We are committed to protecting your privacy and ensuring your data is secure. Our platform fully complies with GDPR regulations, ensuring that your data is encrypted and handled responsibly. You have full control over your data, and we respect your rights to access, modify, and delete it at any time.
The most advanced tool for sentiment and topic analysis. Gain deep insights into customer opinions, optimize communication, and make better business decisions.
Understand Your Customers Like Never Before: Our sentiment extraction tool allows you to discover the emotions dominating customer opinions – from enthusiasm to frustration.
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Capture Topics That Truly Matter: Use automatic topic extraction to identify recurring issues. Find out what customers love about your product and what could be improved.
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Improve Communication and Relationships: Accurate sentiment analysis helps better target marketing communication and personalize messages. Reach your customers with the right message at the right time.
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Early Crisis Detection: Instantly identify negative feedback before it escalates into a crisis. Monitor mood changes and respond in time.
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Increase Customer Loyalty: Use our advanced analytics to tailor services to customer expectations and build lasting relationships.
How It Works?
1. Collect Data: Connect your social media channels, emails, or customer review platforms to our application.
2. Analyze: Automatic sentiment analysis and critical topic detection provide a detailed view of customer feelings.
3. Act: Make decisions based on concrete data. Respond to customer needs and surprise them with personalized responses.
Why Join Today?
Early Access: With early access to our advanced technology, gain a competitive edge.
Expert Consultations: Take advantage of individual consultations to harness our tool's potential fully.
Limited Offer: Special pricing and additional features are available for our first users.
Sentiment analysis is the process of automatically determining the emotions expressed in texts, such as customer comments. It helps to understand whether a customer is happy, unhappy, or neutral.
2. What types of data can I analyze?
Our tool supports data analysis from social media, emails, contact forms, product reviews, and many other sources.
3. Is my data secure?
Yes, we adhere to the highest data security standards, using encryption and ensuring GDPR compliance.
4. What skills do I need to use this tool?
Our platform is intuitive and easy to use. You do not need any specialized knowledge to start analyzing comments.
5. Can I test the tool for free?
Yes, we offer a free trial period for all new users to experience the full capabilities of our analysis.